Difference between revisions of "BPAY/BANK REFUND - CrazySales"
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| + | <span style="color:#FF0000">'''Reminder!'''</span> Before you can request for a refund for a BPAY or BANK payment, you should have the customer's bank details first. If you don't have it yet, please send this template to the customer: [[Request for Bank Details - AU]] | ||
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How to log refund in the Backend: | How to log refund in the Backend: | ||
1. Click on ''''Add Refund Request''''; | 1. Click on ''''Add Refund Request''''; | ||
| − | [[file: | + | [[file:Wegweg.png]] |
2. Check related ''''SKU#''''; | 2. Check related ''''SKU#''''; | ||
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[[file:8.png]] | [[file:8.png]] | ||
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5. Input customer's ''''Account Holder's Name'''' in the ''''Receiver'''' section; | 5. Input customer's ''''Account Holder's Name'''' in the ''''Receiver'''' section; | ||
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6. Input customer's ''''BSB''' and ''''Account Number'''' at the BSB and Account sections respectively; | 6. Input customer's ''''BSB''' and ''''Account Number'''' at the BSB and Account sections respectively; | ||
| − | + | [[file:99.png]] | |
7. Click ''''Submit this Refund Request'''' and confirm. | 7. Click ''''Submit this Refund Request'''' and confirm. | ||
Latest revision as of 14:09, 8 October 2022
Reminder! Before you can request for a refund for a BPAY or BANK payment, you should have the customer's bank details first. If you don't have it yet, please send this template to the customer: Request for Bank Details - AU
How to log refund in the Backend:
1. Click on 'Add Refund Request';
2. Check related 'SKU#';
3. Input 'Refund Qty', 'Refund Amount', 'Reason', 'Remark';
4. Choose 'Bank' at the 'Refund to' section;
5. Input customer's 'Account Holder's Name' in the 'Receiver' section;
6. Input customer's 'BSB and 'Account Number' at the BSB and Account sections respectively;
7. Click 'Submit this Refund Request' and confirm.
Summary:How to log refund in the Backend:
1. Click on 'Add Refund Request';
2. Check related 'SKU#';
3. Input 'Refund Qty', 'Refund Amount', 'Reason', 'Remark';
4. Choose 'Bank' at the 'Refund to' section;
5. Input customer's 'Account Holder's Name' in the 'Receiver' section;
6. Input customer's 'BSB and 'Account Number' at the BSB and Account sections respectively;
7. Click 'Submit this Refund Request' and confirm.
