Difference between revisions of "EBay oz-auction"

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*[[How to exempt buyer]]
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[[File:Ebay.jpg|eBay case]]   '''Based in Australia, OZ-AUCTION has been an eBay member since 22 Jul, 2004.'''
*[[How to find the order at the eBay back end]]
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*[[How to reply "This member has a question for you" email]]
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'''Refund order'''
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*[[How to process refund at the back end ]]
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*[[How to process refund via eBay]]
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*[[How to process refund (Bpay no order)]]
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'''Cancel order'''
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*[[How to cancel order at eBay back end]]
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*[[How to cancel order once paid]]
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*[[How to cancel order once there is unpaid case open]]
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'''Postage'''
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*[[How to reply postage inquiry]]
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*[[How to identify and fix postage errors]]
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'''Tracking'''
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*[[How to check the Australia Post/TIG tracking]]
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*[[How to check buyer id to resolution center]]
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'''Invoice'''
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*[[How to send invoice]]
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*[[How to get invoice once payment confirm]]
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'''Resend/ Request RMA'''
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*[[How to RMA resend order]]
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'''Payment no order'''
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----
  
*[[How to mark paid once buyer received strike for unpaid order (create order)]]
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*[[How to find the PID or MPN (Oz-Auction)]]
*[[EBay tickets auto-resolve only]]
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*[[How to add buyer to our exemption list - for buyer requirements]]
*[[Oz-auction sites]]
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*[[How to check order - eBay backend]]
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*[[How to check order - crazysales backend]]
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*[[How to check postage - ozauction]]
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*[[How to contact buyer via eBay messaging]]
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*[[How to send invoice]]
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*[[How to process "Close requests or cases require your attention" to get FVF]]
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*[[How to check which courier will be used to deliver an item]]
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*[[How to cancel eBay order]]
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*[[Change of mind -eBay]]
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*[[How to handle eBay cases, Return Requests, and Payment Disputes]]
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*[[How to confirm/update PayPal payment for Shortfall]]
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*[[If buyer has paid for an item without placing an order in eBay]]
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*[[How to update shipping to Express]]
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*[[How to manually create an order using the eBay Diagnose Toolbox]]
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*[[How AfterPay payment works on eBay]]
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*[[How to request a refund for eBay Payout payments]]
  
'''Paypal'''
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----
*[[Paypal (PP) Dispute/Claim]]
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**[[Paypal email issue]]
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*[[eBay cases and request]]
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*[[Warranty Claims]]
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*[[Point of Contact]]
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Latest revision as of 13:31, 28 September 2022

eBay case Based in Australia, OZ-AUCTION has been an eBay member since 22 Jul, 2004.