Difference between revisions of "How to Forward an Email via Kayako"
From crazysales
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| − | 2. On the email recipient bar, paste the '''recipient's email address''', press | + | 2. On the email recipient bar, paste the '''recipient's email address''', press your '''space bar''' and mark the '''Add to recipients''' tick box with a '''check'''.<br> |
[[File:Email121.jpg|800px|]] | [[File:Email121.jpg|800px|]] | ||
Revision as of 18:54, 20 September 2022
Steps on forwarding Kayako Emails:
1. On the ticket to be forwarded, click Forward
2. On the email recipient bar, paste the recipient's email address, press your space bar and mark the Add to recipients tick box with a check.
3. Compose a short email, select your ticket type, set your ticket status, and add ticket notes.
4. Click on Send and it's done!
