Difference between revisions of "How to RMA wrong item received"
From crazysales
(Created page with "1. Open '''"RMAgent"''' File:0055.jpg 2. Click '''"Tasks"''' File:0056.jpg 3. Click '''"Delivery Issue"''' File:0057.jpg 4. Enter '''"order ID"''' [...") |
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1. Open '''"RMAgent"''' | 1. Open '''"RMAgent"''' | ||
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[[File:0058.jpg]] | [[File:0058.jpg]] | ||
| − | 5. | + | 5. Click '''"Look Up"''' |
[[File:0059.jpg]] | [[File:0059.jpg]] | ||
| − | 6. Choose the '''"reason"''' | + | 6. Choose the '''"reason"''' and state the SKU of the wrong item received by Cx |
| − | [[File:0060.jpg]] | + | [[File:0060.jpg]] |
7. Click '''"Add record"''' | 7. Click '''"Add record"''' | ||
| − | [[File:0061.jpg]] | + | [[File:0061.jpg]] |
8. A dialog box will appear, just click '''"OK"''' | 8. A dialog box will appear, just click '''"OK"''' | ||
| − | [[File:0062.jpg | + | [[File:0062.jpg]] |
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Latest revision as of 17:03, 19 August 2022
1. Open "RMAgent"
2. Click "Tasks"
3. Click "Delivery Issue"
4. Enter "order ID"
5. Click "Look Up"
6. Choose the "reason" and state the SKU of the wrong item received by Cx
7. Click "Add record"
8. A dialog box will appear, just click "OK"
