Difference between revisions of "How to RMA wrong item received"

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6. Choose the '''"reason"'''
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6. Choose the '''"reason"''' and state the SKU of the wrong item received by Cx
  
 
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Latest revision as of 17:03, 19 August 2022


1. Open "RMAgent"

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2. Click "Tasks"

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3. Click "Delivery Issue"

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4. Enter "order ID"

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5. Click "Look Up"

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6. Choose the "reason" and state the SKU of the wrong item received by Cx

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7. Click "Add record"

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8. A dialog box will appear, just click "OK"

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