Editing NZ Templates

==Pre-sale==

*[[NZ No info]]

*[[NZ No combined shipping]]

*[[NZ No pickup]]

*[[NZ No Testing]]

*[[NZ Brand Name]]

*[[NZ showroom/physical store]]

*[[NZ No order record]]

*[[NZ No spare part]]

*[[NZ Bulk buy]]

*[[NZ Purchase just one from a set]]

*[[NZ Color]]

*[[NZ No phone service]]

*[[NZ Payment]]

*[[NZ Cancel order]]

*[[NZ Wanted to purchase per piece]]

*[[NZ If wanted to confirm if where it has been manufactured]]

==Order Status==

*[[NZ Pending]]

*[[NZ Processing]]

*[[NZ Cancelled Order / Duplicate Order - Bestdeals Issue]]

==Delivery info==

*[[StraitNz]]

*[[Barlows]]

*[[Onsend]]

*[[How to Track Onsend deliveries]]

*[[Mainfreight]]

*[[How to Track Mainfreight deliveries]]

*[[How to pull up Mainfreight deliveries on the portal]]

*[[Post Haste]]

*[[Toll NZ]]

*[[Delivery via International Registered Post NZ]]

*[[Loss NZ]]

*[[Delivery with ATL NZ]]

*[[Delivery within eta StraitNZ]]

*[[Requesting to prioritize delivery (Posthaste NZ)]]

*[[APGL - AUSPOST NZ]]

*[[Vfang items Sello (Australia Post) NZ]]

*[[VFANG - Quark - Drop Shipping NZ]]

*[[How to Track Quark - Drop Shipping items]]

*[[Sarya, Steve ye, Skye Ho items (Trade Me orders) NZ]]

==Additional Templates==

*[[Address Updated (NZ)]]

*[[Address Can no longer be Changed Posthaste (NZ)]]

*[[Asked to provide bank details (NZ)]]

*[[Ask proof(NZ)]]

*[[Ask for more details (NZ)]]

*[[50% Refund (NZ)]]

*[[Refund No Return with Disposal Picture (NZ)]]

*[[Case forwarded to technical team/purchasers (NZ)]]

*[[Compensation Template (NZ)]]

*[[QOUTE FOR REPAIR (NZ) ]]

*[[Cant proceed with delivery Posthaste (NZ)]]

*[[Customer asking to change the address (NZ)]]

*[[Change items / Cancel order after payment confirmed NZ]]

*[[If an item is still not traceable and still has stocks) Nz]]

*[[If parts is not available (item oos) NZ]]

*[[If an item still not been picked up by Posthaste (NZ)]]

*[[If a customer advised they cannot use the email address to create a Bestdeals acct (NZ)]]

*[[If the customer sends card details via Chat/Email (NZ)]] 

*[[INSTRUCTIONS ON HOW TO ARRANGE PICK UP VIA MAINFREIGHT(NZ)]] 

*[[INSTRUCTIONS ON HOW TO ARRANGE PICK UP VIA BARLOWS(NZ)]] 

*[[Change of Mind NZ Bestdeals]]

*[[7 Day Money Back NZ]]

*[[Replacement item / parts processed NZ]]

*[[Payment via bank NZ]]

*[[Request for Proof NZ]]

*[[Wrong item NZ]]

*[[Missing parts NZ]]

*[[Not Affecting Main Function NZ]]

*[[Order processing NZ]]

*[[Order pending NZ]]

*[[Offer Replacement or Refund no need to send back item NZ]]

*[[Offer replacement part NZ]]

*[[Payment instructions for Trade Me Orders]]

*[[Payment still pending Trade Me]]

*[[Payment still pending Bestdeals]]

*[[Return for Refund (NZ)]]

*[[Return for Replacement (NZ)]]

*[[Request for Pickup (NZ)]]

*[[Out of Stock (NZ)]]

*[[Out of Warranty (NZ)]]

*[[Out of stocks items (Notification list)]]

*[[Refund Requested (NZ)]]

*[[Replacement Requested (NZ)]]

*[[Pickup Item from Warehouse NZ]]

*[[Specify parts needed (NZ)]]

*[[Unsubscribe (NZ)]]

*[[Package damage (NZ)]]

*[[Change address after order sent (NZ)]]

*[[Change email address (NZ)]]

*[[Reset password(NZ)]]

*[[Emails already handled/resolved via Call(NZ)]]